FAQ
Company
How long has Imports Tuning been around?
Imports Tuning has been bringing quality automotive products to the motor sports industry for almost 16 years now.
So you've been around for a while, why haven't I seen your website?
Over the last 16 years, we have mainly served the wholesale market, while staying somewhat hidden from the retail side. We have just recently begun to expand our customer base to also include the retail arena.
Where do you get your products?
We are a direct importer of automotive products which means there is no middleman. This is how we are able to bring you the best products at the lowest price. We only carry genuine products straight from the factory.
Ordering/Shipping
Can I order by phone?
Absolutely! Please call us on our sales line at 561-210-8201
How long will it take to receive my order?
Deliver times vary depending on the service selected at checkout. However, we are committed to getting your order out the door within 1 to 2 business days.
What are the shipping charges?
This also varies depending on the products ordered and the shipping method. Please use our shipping calculator at checkout to determine the correct shipping costs.
What forms of payment do you accept?
We accept all major credit cards, Visa, Mastercard, Amex, and Discover along with Paypal payments through the website
Is your website secure?
Absolutely! Because we use Paypal as a payment provider you can be assured that your information is secure. In addition to the security offered by Paypal, we use a 128 byte SSL (Secure Socket Layer) Certificate which satisfies The Payment Card Industries (PCI) Data Security Standard.
If I purchase more than one item, will they be packed together?
Yes, we make every effort to pack products together. Exceptions may occur if orders are placed at separate times or if an order is too large and must be divided between two or more packages.
